Reducing the cost would be the main challenge faced by most of the business enterprises. In the current challenging economic environment even small businessmen try to find ways of reducing cost occurred in managing the different teams involved in running a business. The sales team and service team is the major back bone of any business. The outsource sales team could reduce the cost to the company by a great deal. The sales outsourcing would reduce the cost without compromising on the quality of service provided. Since the sales are handled by experienced professionals at outsourced agencies the companies could be assured of good service. The selling services offered by the call centers could be up selling or crossing selling and at ties both. Depending on the requirement of the client they would also render services with respect to claim processing, product information etc. The outsource call center would provide the companies with staff who are proficient in communication, selling and marketing. The infrastructure provided by the outsourcing agency would also be of high quality which would in turn help on providing excellent service to customers. This would ensure uninterrupted service to customers.